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Mobile (Natel) and satellite telephony

As a Swisscom Partner we offer consulting for mobile (Natel) and satellite telephony, assessing coverage, battery life, active service and terms of use before configuration and delivery.

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Mobile and satellite telephony chosen for real use.

A Natel phone and a satellite phone meet different needs. For daily use, simplicity, battery life, applications and mobile coverage matter; in areas where the terrestrial network is absent or unstable, a satellite device can provide an alternative channel, provided it has adequate sky visibility and an active service.

Telecom Security is a Swisscom Partner and helps choose and configure Natel and satellite phones based on location, activity duration, call needs and account management. Coverage, costs, connection times and indoor use vary between networks and devices: therefore the solution is verified for each concrete case and is not presented as a universal connection guarantee.

  1. Natel phones

    Selection and configuration of mobile devices for individuals, companies and teams in the field.

  2. Satellite phones

    Evaluation of satellite equipment and services based on area of use, sky visibility, autonomy and call mode.

  3. Connectivity and services

    Comparison of coverage, volumes, roaming, subscriptions or credit and conditions available at the time.

  4. Initial configuration

    Setting the agreed functions and supporting the switch to the new device when technically possible.

  5. Tests and usage guidelines

    Verification of main functions and explanation of the practical limits of the chosen mobile or satellite network.

How we work

  1. 01

    Needs and locations

    We collect usage modes, usual areas, activity duration and communication needs.

  2. 02

    Network comparison

    We assess whether a Natel, a satellite phone or a combination consistent with the context is required.

  3. 03

    Preparation

    We configure the agreed functions and accompany the possible transfer without retaining credentials.

  4. 04

    Test and delivery

    We verify calls and main settings, illustrating conditions and usage limits of the chosen service.

Frequently asked questions

When might a satellite phone be needed?

It can be considered in areas where terrestrial mobile network is absent or unstable and an alternative channel is needed. Operation depends on the constellation used, sky visibility, active service and local conditions; indoors or near obstacles it may be necessary to move or use dedicated accessories.

Does a satellite phone work everywhere?

Geographic coverage, obstacles, buildings, terrain, antenna, service plan and local regulations can affect it. The solution must be chosen for the intended area, tested under usage conditions and included in a procedure that also considers recharging and credit or subscription availability.

What does “Natel” mean today?

Natel originated in Switzerland as an abbreviation for the national telephone network for cars and has become a common term for mobile phones. On this page it refers to terrestrial mobile devices and services, distinct from satellite phones.