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Video intercoms and intercoms

Recognizing who is at the door and communicating clearly makes entry more orderly and controllable. We design intercom and video‑intercom systems for houses, condominiums and businesses, sized according to the number of entrances, users and internal stations.

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The entrance becomes a communication point.

A video intercom system must work instantly for residents, collaborators and visitors. Audio quality, framing, button readability and the position of internal stations influence the experience every day. In buildings with multiple units it is also necessary to organize calls, names, accesses and management responsibilities without creating unnecessary complexity.

Telecom Security evaluates cabling, distances, power supplies and existing provisions before proposing an audio or video solution. During refurbishments we check which parts can be retained and which limit the desired functions. Where the project allows, the system can interact with door opening, access control or mobile devices, provided the interfaces are compatible and the management is understandable for users.

  1. External post and keypad

    Configuration choice based on inputs, number of users, exposure and identification needs.

  2. Internal stations

    Audio or video terminals placed at useful points, with commands suited to the actually intended functions.

  3. Cabling and power

    Verification of existing lines or design of new connections for stable communication.

  4. Access control

    Coordination with compatible locks or automations, clearly defining where opening can be authorized.

  5. User configuration

    Programming of calls, names and profiles, with instructions for normal management operations.

How we work

  1. 01

    Survey

    We count entrances, units and workstations, checking wiring, distances and installation conditions.

  2. 02

    Functional diagram

    We define who calls whom, which commands are needed and how to update users and names.

  3. 03

    Installation

    We install external posts, terminals and connections, configuring the planned audio, video and openings.

  4. 04

    Delivery

    We test calls and commands from each workstation and explain daily operations to users.

Frequently asked questions

Can an old intercom be replaced without redoing all the cables?

In some systems it is possible to reuse part of the wiring, but it depends on the number, condition and route of the conductors as well as the chosen technology. A survey prevents promising functions that existing lines cannot support and allows comparing a partial upgrade with a full refurbishment.

Can the video intercom also call a smartphone?

Some systems provide this function via network and dedicated services. Coverage, connection, compatibility and account management need to be verified. It is useful to consider it as an additional channel: operation also depends on connectivity and the mobile device settings.

Is it possible to integrate gate or door opening?

Yes, when the lock, automation and interfaces are compatible. The project must separate the opening command from the access security logic, determining which workstations are authorized and what happens in the absence of power or connection.